Privacy Policy

Last updated: 14/4/25

At McIvers Mobile Detailing we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us or use our services.

1. Who We Are

McIvers Mobile Detailing provides mobile vehicle cleaning and detailing services throughout Christchurch, New Zealand. This policy applies to all personal data collected via our website, over the phone, through email, or during on-site visits.

2. Information We Collect

We may collect the following personal information:

• Name

• Contact details (phone number, email address, home or business address)

• Vehicle details (make, model, license plate)

• Booking and service history

• Payment information (via secure third-party providers)

We collect this information when you:

• Book a service

• Contact us by phone, email, or online form

• Interact with our website or social media

• Make a payment

3. How We Use Your Information

Your personal information is used to:

• Schedule and carry out your detailing service

• Communicate with you about bookings or updates

• Send service reminders or promotional offers (if you’ve opted in)

• Maintain service records for quality and operational purposes

• Improve our services and customer experience

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (e.g. payment processors, scheduling platforms)

• Legal authorities, if required by law

All third-party providers are required to handle your data in compliance with privacy laws.

5. Data Security

We take reasonable steps to protect your data from loss, misuse, and unauthorized access. Personal data is stored securely, and access is limited to authorized personnel only.

6. Your Rights

Under the New Zealand Privacy Act, you have the right to:

• Access the personal information we hold about you

• Request correction of any inaccurate or incomplete data

• Ask us to delete your personal data (subject to legal or operational requirements)

To exercise any of these rights, please contact us at:

📧 mciversdetailing@gmail.com
📞 021 289 1711

7. Cookies and Website Use

If we operate a website, it may use cookies to collect basic visitor data (e.g. IP address, browser type) to improve performance and analytics. You can disable cookies via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, or you can request a copy by contacting us.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to:

McIvers Mobile Detailing
Christchurch, New Zealand
📧 mciversdetailing@gmail.com
📞021 289 1711